Microsoft Windows Vista
Compatibility
Based on our tests with Reference Manager versions 9.5, 10.0.1, and 11.0.1,
we have identified the following compatibility issues between Reference
Manager and Microsoft Windows Vista. It is possible to install and run these
versions of Reference Manager without Vista-specific compatibility issues
with the exceptions listed below. Reference Manager versions prior to 9.5
have not been tested for compatibility as these older versions are no longer
supported. Earlier Reference Manager versions may be upgraded for continued
compatibility.
If you encounter a technical problem and you are running Windows Vista,
please report it to technical support. We will do our best to resolve the
issue or find an acceptable workaround. We will post information about any
known Vista compatibility issues here.
Known Windows Vista Compatibility Issues
1. The location of the Word Startup folder is different on a Vista PC than
previous versions of Windows, so the Cite While You Write (CWYW) tools may
need to be manually installed. Click
here for instructions.
2. When using the Import Filter Editor, after editing an import filter
and clicking Save, you will get an error message "Cannot save modifications
to an RIS import filter." regardless of which filter is being edited.
However, after clicking OK you should be able to save the changes.
3. With the Network version of Reference Manager 11 and a Standard User
account, Reference Manager will not launch the first time you try, and will
give an error 1711.
4. Running "Configure Reference Manager" under a Standard User
account will prompt you to enter an Administrator username and password.
The tools for Word will then install for that Administrator account, not
for the Standard User account.
5. Be sure to update to the latest patch available for your version of
Reference Manager, which can be found here under
Patches and Updates - Current Version
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